Quick Jump
October 15, 2025
Here's the Deal
Look, we get it - privacy policies usually read like some sleep-inducing legal doc written by robots. We're trying something different here. This privacy policy explains how Tavrix Adventure Architecture handles your personal information when you visit our site, reach out for a project, or just browse our work.
Been doing this since 2018, and we've always kept it simple: we only collect what we actually need, we don't sell your info to random third parties, and we're transparent about everything. If you've got questions after reading this, just give us a shout.
What Info We Actually Collect
Stuff You Give Us Directly
When you fill out our contact form or shoot us an email about a potential project, we'll ask for things like:
- Your name and how to get back to you (email, phone)
- Company name if you're reaching out on behalf of one
- Project details, location preferences, timeline - basically whatever helps us understand what you're looking for
- Budget ballpark (doesn't have to be exact, we're not gonna hold you to it)
Technical Stuff That Happens Automatically
Like pretty much every website out there, we collect some technical info when you visit:
- Your IP address and general location (city/region level, not your exact address)
- What browser and device you're using
- Which pages you check out and how long you stick around
- Where you came from (like if you clicked a link from another site)
- Basic analytics stuff to help us improve the site
How We Use Your Info
We're not doing anything sketchy with your data. Here's what we actually do with it:
Communication
Responding to your inquiries, sending project proposals, keeping you updated on your build
Project Development
Understanding your needs, creating custom designs, managing timelines and deliverables
Improving Our Work
Analyzing what works, what doesn't, making the site better, understanding what clients are looking for
Legal Stuff
Complying with Canadian privacy laws, protecting against fraud, maintaining records
Real talk: We're a small studio. We don't have time or interest in doing anything weird with your data. We collect what we need to do our job well, and that's it.
Who We Share Stuff With
We're pretty protective of your info, but there are a few situations where we might share it:
Project Partners
Sometimes we work with structural engineers, environmental consultants, or local contractors. If your project needs their expertise, we'll share relevant details with them - but only what's necessary for the work.
Service Providers
We use a few third-party tools to keep things running smoothly - email hosting, website analytics, project management software. These companies might process your data, but they're bound by their own privacy policies and can't use it for other purposes.
Legal Requirements
If we're legally required to disclose information (like a court order or regulatory request), we'll comply. We'll try to let you know if this happens, unless we're prohibited from doing so.
Cookies & Technical Bits
Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are small files that help the website remember stuff about your visit.
Essential Cookies
Keep the site working properly. Can't really turn these off.
Analytics Cookies
Help us understand how people use the site. Totally anonymous.
Preference Cookies
Remember your settings and preferences between visits.
You can disable cookies in your browser settings if you want, but heads up - some parts of the site might not work as smoothly.
Your Rights & Control
Under Canadian privacy law (PIPEDA), you've got some solid rights when it comes to your personal info. Here's what you can do:
To exercise any of these rights, just send us an email at studio@tavrixadventure.info or give us a call. We'll usually get back to you within a few days.
How We Protect Your Data
We take security seriously, even if we're not some massive corporation with unlimited resources. Here's what we do:
- SSL encryption on the website (that's the little lock icon in your browser)
- Secure servers with regular backups
- Limited access - only our core team can see client information
- Regular software updates to patch any vulnerabilities
- Strong passwords and two-factor authentication where possible
That said, nothing online is 100% secure. We do our best, but if you're sharing super sensitive information, maybe give us a call instead of emailing it.
How Long We Keep Your Info
We don't hoard data forever. Here's roughly how long we keep different types of information:
Project Files & Contracts
7 years (legal requirement for business records in Canada)
General Inquiries
2 years, then deleted unless there's ongoing communication
Website Analytics
26 months (that's Google Analytics default)
Email Correspondence
Until the project wraps up, then archived or deleted
Questions or Concerns?
Look, privacy policies can be confusing. If something here doesn't make sense, or you've got concerns about how we're handling your data, don't hesitate to reach out. We'd rather have a quick chat than have you wondering.
Email Us
studio@tavrixadventure.info
Call Us
(604) 555-0147
Visit Our Studio
1247 Granville Street, Suite 302
Vancouver, BC V6Z 1M5
Office Hours: Monday to Friday, 9am - 5pm PST. We're usually pretty responsive to emails even outside those hours though - occupational hazard of loving what we do.
Changes to This Policy
We might update this privacy policy from time to time - usually when we add new services or if privacy laws change. When we do, we'll update the date at the top and post the new version here.
For major changes, we'll send an email to active clients. For minor tweaks, we'll just update the page. We recommend checking back every now and then, especially if you're working with us on a project.